Senin, 20 Juli 2009

16 New Benefits of Windows Vista

by: Vithal Pai

Microsoft created frenzy with the introduction of Windows Vista. Many XP users notices the benefits, appeal, and curiosity skyrocketed through the roof. If you've ever wondered about Vista's benefits can learn about it here.

Improved Search Capabilities

1.) The Start Menu now has a Windows logo; the search function launches programs automatically. These improves make navigation earn than XP's search options.

Intense 3D Graphics

2.) Microsoft stepped up its grapics by 300% compared to XP. The new Avalon encoding allows gamers, web designers, and game designers to use 3D software with no problems. Another solution includes Aero that renders top 3D graphics for open Windows.

3.) Live Taskbar thumbnails uses the navigation of the applications available such as Internet Explorer, Windows Media 11, and other tasks frequently used on the system.

4.) New improvements of search uses indexing services thatr finds, launch, and saves applications with ease.

5.) Windows has tackled the security problems associated with Internet Explorer's previous versions. Internet Explorer 6 is upgraded to Internet Explorer 7; some of the top features include Antiphishing, Parental Controls, Protected Mode Browsing, Inbound and Outbound firewall, User account control, Standard user control, and Windows Defender. Now users can feel secure compared to the previous versions' lack of protection.

Speedy Start Ups and Shutdown

6.) Speedy startup, new sleep mode, and speedy shut down completes in 10 seconds compared to the 20-30 seconds processes of XP. Not only can you move on without worry of the system taking too long, you can put the system in Hybrid Sleep Mode. Hybrid Sleep Mode writes memory contents to the hard disk then enters shutdown with hibernation.

7.) Fetch, now 'Super Fetch', is a new memory management technology that pre-loads most used applications into memory. Now, you can launch the applications in half the time to imrpove productivity.

Ready Boost- Speed Up Your PC

8.) Ready Boost improves the speed of your PC by tapping into the Virtual Memory concept with swap files. Swap files are substitution for additional memory in your PC without adding RAM. The swap files are stored in relative slower hard disk that affects the overall performance of the PC, but it's a great addition to managing space. If this sounds like a great deal, consider the use of USB flash hard drives' use of Ready Boost to add additional memory to your PC at any time. All of this is offered in a tight, little package in a USB port instead of previous hard disk to help move documents to an encrypted format so it cannot be read by others.

9.) Hybrid Hard Drive Support drives combine the features of flash memory with conventional hard drive to boost the overall performance of the PC. With this improvement, the hybrid hard drive increases battery life of PCs that turns off the internal motor the hard drive off. Hybrid hard drive support drives keeps data flowing with no problem; this is an extension of Microsoft's attempt to enhance performance and portability of PCs.

10.) Power management control allows users to change the settings of their PC while creating a profile to save battery life. With this new addition available, top manufacturers may set their own settings preloaded in your PC. The power management control is a great addition to the other features because you will have more time to enjoy the fun of your PC compared to Windows XP.

Wireless Networking

11.) Windows Vista's wireless networking features allow you to name it, save individual settings for the network, and reconnect to their network with the configurations. These additions allow you to leave hotspots without logging out of their systems. With the settings readily available, you can return without entering the same configureations that's required in Windows XP.

Vista's Windows Photo Gallery

12.) Windows Photo Gallery has a lot of features including the thumbnail views, previews of photos, and scales. You can also preview, sort, distribute, import, and modify photo contrasts as well as videos in the software. Vista's improvements will allow anyone with a little editing knowledge great picture perfect photos for their family and friends at home.

13.) Change the names of files, photos, and videos by right clicking the default folder and clicking the Rename option. You can change the file name up to the file extension while keeping organization to a minimum with the new feature.

14.) You can go directly to files because of the removal of 'My' before navigation with Windows Explorer.

Media Player 11

15.) Multimedia capabilities now allow users to burn DVDs, CDs, and edit playlist to create the perfect sing-a-long for road trips or iPods.

Gadgets on the Sidebar

16.) The new sidebar improves functionality and productivity with an analog clock, calendar, slide show, news feed, and notepad. Windows offers over 3,000 gadgets online for easy downloads.

Hostway Web Hosting Review

by: Bob Willis

Hostway has been reviewed as the best hosting company especially for their shared hosting packages. The company has garnered ample popularity in the hosting industry for its cost effective and highly reliable hosting solutions. No matter what your hosting requirements or the level of your online enterprise; the company has a hosting solution that would perfectly match your needs.

The company was founded in the year 2001 and has emerged as a leader in hosting services, serving millions of customers and companies worldwide. The company has set itself in a league of its own by offering highly advanced hosting products and solutions coupled with professional and prompt services. In fact, many analysts believe that Hostway has revolutionized the hosting industry in a bi way and its success graph is consistently on the rise. The company offset a range of comprehensive hosting plans to its customers and has also developed highly advanced hosting programs and tools to meet the increasingly demands of customers worldwide.

The company offers an extensive range of hosting services and features including business web hosting http://www.hostingcoupons.org/, e-commerce web hosting solutions, emails, domain names, dedicated servers http://www.hostingcoupons.org/web-hosting/server/, web design services, website marketing solutions and much more. For most potential customers, choosing a web hosting provider is a rather daunting task. With Hostway, the work is almost a no-brainer as the company offers an -inclusive package coupled with comprehensive features and professional services. This is validated by the fact that Hostway is offering its services to over 400,000 customers worldwide and the figure is consistently on the rise.

The company focuses on offering its customer many value-added hosting features, tools and services as well as a superior support system. Furthermore, the hosting company endeavours to offer all this at an affordable pricing structure; thereby offering the much needed value for money hosting services. The company has its global headquarter in Chicago and their data centres are equipped with state of the art equipments and security mechanisms, therefore making the company highly reliable and professional. Another distinct feature is the utime guarantee offered the company. Hostway offers an uptime guarantee as well as compensation depending on the individual requirements of the customer. This way, they dedicate the required resources in order balance out the necessary uptimes.

It is important to note that any web owner should not only focus at building a simple web presence but rather aim at business growth by gaining access to reliable hosting technology and user-friendly tools and interface.

Protection Against Online Frauds

by: Abdulkabir Anumashaun

MAJOR TYPES OF CARD FRAUD

1. Phishing:

Phishing is the fraudulent process of attempting to acquire sensitive information such as usernames, passwords, Personal Identification Number (PIN) and debit card details by masquerading as a trustworthy company in an electronic communication.

Phishing is typically carried out by e-mail, text message(SMS) or instant messaging (yahoo chat, hotmail chat etc), and it often direct users to enter details on a fake websites that are almost identical (or sometimes identical) to the legitimate company.

The email is delivered to one’s inbox usually with the legitimate company’s email address (e.g. info@interswitchng.com). This is achieved by using a technique called spoofing.

E-mail spoofing is a term used to describe fraudulent e-mail activity in which the sender address and other parts of the e-mail header are altered to appear as though the e-mail originated from a different source. This is achieved by changing certain properties of the e-mail, such as the ‘From’, ‘Return-Path’ and ‘Reply-To fields’ (which can be found in the message header), ill-intentioned users can make the e-mail appear to be from someone other than the actual sender. The result is that, although the e-mail appears to have originated from the address indicated in the ‘From’ field (found in the e-mail headers) it actually comes from a fraudulent source. This is similar to forging the letter head paper of another company.

2. Counterfeit Card Fraud:

This form of card fraud takes place when a card is printed, embossed or encoded without a card issuer’s permission.

Most cases of counterfeit fraud involves the process know as skimming where the original data on a card’s magnetic stripe is copied onto another card without the legitimate cardholder’s knowledge.

In order to avoid your card being skimmed – BE VIGILANT. Never let your card out of your sight while paying for goods and services at any merchant location.

3. Card-not-present (CNP) fraud:

This form of card fraud is committed mostly over the internet.

Card details are gotten through the theft of card details such as PIN number, card number and expiry date from discarded receipts or by copying your card details when carrying out a transaction.

# Protecting Yourself Against Fraud

Protecting yourself can be as simple as keeping your eyes and ears open. Here are some steps to help keep your card information secure.

A. Use Alerts

Some banks currently offer the option of receiving transaction alerts either on your mobile phone or email. This keeps you updated and on top of all your card activity or transactions.

InterSwitch has also gone a step further to include an automated card deactivation feature, meaning if you suspect that your card is being used fraudulently, this feature ensures the card is automatically blocked or deactivated. In other words, when an alert is received about a transaction you clearly did not initiate (or you are not sure of) you can block your card immediately by replying the text message.

Please ask your bank today for more information on MoneyGuard.

B. CARD & PIN Safety – DOs & DONTs

* DO

o Report lost or stolen cards immediately.

o Protect your debit, cash or Verve cards as if they were cash.

o MEMORIZE your PIN - Never write down your PIN.

o Ensure you change your PIN regularly at the ATM.

o Ensure that you get your card back after every purchase either at a shop using a POS or at the ATM.

o Ensure you keep copies of your vouchers and ATM receipts

* DONT

o Leave your ATM receipts at the point of withdrawal.

o Lend anyone your debit card. You are solely responsible for its use. (Some debit card misuse can be traced directly to family and friends)

o Ever use your PIN as a password.

o Ever disclose your PIN to ANYONE.

o Ever disclose your PIN to;

o Your Bank

o InterSwitch

o The Telco’s ( e.g. Zain, MTN, Etisalat, Glo, Starcomms etc)

o The Police

o Shop owner

o Any company OR Person for whatever reason

Please note that no one should ask for your PIN.

IT IS ILLEGAL FOR ANYONE TO ASK FOR YOUR PIN.

C. Using the ATM Safely

Using your InterSwitch ATM card is a convenient and safe way to get cash. Just be sure to keep in mind the following safety tips:

o Be vigilant

Avoid using ATMs in lowly lit or dark areas.

o Guard your pin

Guard your P IN

always, always use your free hand to cover the keys as your PIN is being entered.

o Be on the lookout for any suspicious actions, cancel all transactions and leave if you are suspicious of individuals around.

o Do not leave ATM receipts behind

Never leave your ATM receipts behind; your debit card details can be copied.

o Do not accept help from strangers

Never accept help from strangers.

D. Online safety

· It is important to apply extra caution while on the internet.

· Never send your PIN or card details in the body of an email.

· Beware of emails asking for your PIN and card details they are false.

· Before initiating online transactions be sure that the website has adequate security features to protect your debit card information.

· Check InterSwitch web merchant partner list/page for the list of registered and certified merchants that are safe to purchase items from.

· BEWARE of emails generally appearing to be from InterSwitch, your Bank or a Telecoms company either stating an upgrade on the network or requesting your PIN to claim prizes in a non existing ( or sometimes existing) promo. These emails are bogus; these companies will NEVER ask for your card details either for any upgrade or before you redeem prizes. BEWARE!

· Avoid using public computer to shop online i.e. Cybercafé.

E. Text message.

* Ignore all text messages or SMS informing you that you have won a prize and you should go to the ATM to claim it.

They are different gimmicks of fraudsters and are not genuine.

* Never give your ATM card details or account information to anyone claiming to be from your bank OR Telecoms in order for you to redeem prizes.

Open Source vs. Closed Source Software: The Great Debate

by: Jefferson Daniel

1) Open Source Software

Open source software can be defined as software distributed under a licensing agreement which allows the source code (computer code) to be shared, viewed and modified by other users and organisations.

Cost

Open source software is free. This is a huge draw card, and if your in-house capabilities are such that you are able to implement, train and support at little cost to your organization it may be an attractive option. Having said that, open source software requires a certain level of technical expertise in order to manage content. It is therefore important to take into consideration the costs incurred once the software is obtained may be substantial unless the resources are already in place to manage it. Long term costs include the cost of implementation, innovation, the opportunity cost incurred battling with service/support issues, and the costs associated with investment in infrastructure due to a general inability to scale (assuming the organisation will grow and develop and will therefore have evolving requirements). Notably, open source software providers are increasingly charging for add- ons, additional services and integration. The total cost of ownership for open source software may roughly equal some closed source options as a result.

Service and Support

Service is one of the key issues regarding open source software. Open source software relies on its online community network to deliver support via forums and blogs. While there are massive, loyal and engaged online communities that users can turn to, time-poor consumers of today are familiar with the immediate service and support that enables issues to be resolved in a timely manner, and these communities cannot guarantee the high level of responsive service and support proprietary software can offer.

Innovation

Open source software enables innovation by providing users with the freedom and flexibility to adapt the software to suit, without restriction. However, innovation may or may not be passed on to all users of the software. It is a user’s prerogative whether they wish to share their innovation with any online communities, and users must be actively participating in these communities to become aware of such innovations. It has been debated whether customized changes to the original source code limit the future support and growth of the software, as these can potentially result in a limited ability to apply future updates, fixes or modules aimed at improving the software, leaving the user with a version that may have irresolvable issues. It is relevant to note that open source software providers generally struggle to attract large scale R&D.

Usability

Open source software has been highly criticized for its lack of usability, as generally, the technology is not reviewed by usability experts and does not cater to the vast majority of computer users. Open source software is generally developer-centric, and without system administration experience or the knowledge required to manipulate programming language, use of the software and ability to fix errors as they arise is often limited to those with technical expertise. Furthermore, open source software does not legally require documentation such as user manuals or guides, hindering the creation of such tools. When documentation is provided, it is often general, containing implicit jargon, inhibiting learning. Without adequate documentation users must rely on alternative means such as online communities, assuming they are capable of finding them and the problem is one others have encountered or are willing to help resolve.

Security

Open source software is often viewed as having security issues. New data from Forrester Research has shown that 58% of IT Executives and technology decision makers in large companies are concerned about the security of open source software. Open source software is not necessarily developed in a controlled environment. While big players often have a concentrated development team, oftentimes the software is being developed by individuals all over the world who may not work on the software for the duration of its developing lifetime. This lack of continuity and common direction can lead to barriers to effective communication surrounding the software. Furthermore, open source software is not always peer reviewed or validated for use. While users are free to examine and verify source code, the level of expertise required means that it is entirely possible for a programmer to embed back door Trojans to capture private and confidential information without the user ever knowing. Adopting a reputable brand with a concentrated development team supported by a strong online community will reduce the potential risk.

2) Closed Source Software

Closed source software can be defined as proprietary software distributed under a licensing agreement to authorized users with private modification, copying and republishing restrictions.

Cost

The cost of proprietary software will vary from a few thousand to a few hundred thousand dollars, depending on the complexity of the system required. This cost is made up of a base fee for software, integration and services and annual licensin g/support fees. This cost may be prohibitive for some; however what the user is paying for is a more customized product from a trusted brand that includes higher levels of security and functionality, continuous innovation, a greater ability to scale, ongoing training and support and a lower requirement for technical skills. In order to support these elements and maintain high availability websites, a mechanism must be in place to recoup the costs. As mentioned previously, increasingly open source software providers are also charging for add-ons, additional services, and integration, reducing the gap in cost between the two options.

Service and Support

If the internet is an important channel for an organisation, software is often a secondary concern, with service level and support structure requirements taking precedent in favour of maximising uptime and minimising downtime. Service is probably the greatest advantage of using proprietary software. Proprietary software providers offer ongoing support to users, a key selling point for users without technical expertise. If the user manual or guide is not enough, or if a user experiences a problem with the software, there is an immediate point of call to turn to for assistance. There is a certain reduction in the risk undertaken with proprietary software because users are working with companies that are viable, and people with intimate knowledge of the products and services being used should any questions arise. Because service is one of the main reasons users choose proprietary over open source software, many proprietary software providers compete on service, increasing the b argaining power of buyers and thereby increasing customer service levels among providers.

Innovation

Proprietary software providers do not allow users to view or alter the source code. While this may be viewed as a disadvantage to some, it ensures the security and reliability of the software. Furthermore, many proprietary software providers customize software for specific users to provide more flexibility while investing in R&D in order to regularly offer new products and upgrades. Moreover, proprietary software providers have online user communities that create value by sharing ideas, strategies and best practices through feedback mechanisms such as forums and surveys, which also foster innovation and allow the product to adapt with changing needs. This innovation comes fully tested, and is available to all users of the software. It does not require investment in R&D or the technical understanding of source code, and assistance with implementation is generally part of the package. Because vendors must ensure their software does not become redundant, users also benefit from the type of targeted innovation undertaken- continuous investment in R&D rather than “innovation for innovation’s sake”, business focused rather than technology focused.

Usability

Proprietary software generally employs expert usability testing, and as the software is normally aimed at a more targeted audience, and therefore more tailored, usability is generally ranked quite high. In addition, detailed user manuals and guides are provided. This enables faster training and provides an immediate reference, allowing users to move along the learning curve more quickly. Supporting services include seminars, targeted training courses and extensive support to help maximise use of the software. It is also important to note that while many people see proprietary software as “closed”, today’s proprietary software offers a vast array of mechanisms for enhancement by third party systems and developers.

Security

Proprietary software is viewed as more secure because it is developed in a controlled environment by a concentrated team with a common direction. Moreover, the source code may be viewed and edited by this team alone, and is heavily audited, eliminating the risk of back door Trojans and reducing the risk of any bugs or issues with the software.

Kamis, 09 Juli 2009

11 Ways Computer Viruses Are Spread

by: Stephen Mulberry

It is the worst nightmare of every computer user: you wake up one day and realize that you have a virus, and you don’t know quite how to get rid of it. Most people these days understand what a virus is and how harmful it can be, but they are still somewhat unsure how computer viruses spread. The truth is that there are dozens of different ways in which a virus can spread from computer to computer, but let’s take a look at the most frequent ways in which people run into viruses, spyware and Trojans on the Internet.

1. Email attachments. The world became familiar with the phenomena of email attachments carrying viruses thanks to Microsoft’s Outlook Express automatically opening every attachment to every email you received a few years back. Now that email clients no longer do this, the infection rate from email attachments is significantly lower, but it can still be a common problem. The golden rule is that if you don’t know what an attachment is, don’t open it. To this day, many email users never open attachments, no matter what. You don’t have to take such drastic steps to protect yourself, however; simply use common sense when opening attachments in your email.

2. Rogue Websites. It is depressing to know that you may become infected with spyware or a virus by doing nothing more than simply visiting a website, but it is true. Many adult websites, gambling websites and other less than trustworthy websites will attempt to automatically access your computer when you visit them. They often install adware bugs that will cause a flurry of pop ups to appear on your screen. This adware will often allow for other programs with even more nefarious purposes to be installed and before you know it, your computer will be swamped. To stop these rogue websites, adjust the settings on your antivirus software and firewall so that no outside connections can be made and no programs can be installed without your express permission.

3. Networks. If your computer is connected to a home network or if your work computer is part of a larger network, you may find yourself with an infection through no fault of your own. Someone else on the network downloaded a bug by accident, and within minutes, the entire network could be infected. There isn’t much you can do to stop these kinds of infections, short of having your network administrator ensure that everyone’s antivirus software is up to date so that the invading bug can be removed as quickly as possible.

4. Infected Boot disks. Now that hard drives are obscenely large, the overwhelming percentage of us don’t bother to use boot disks anymore, but a virus can still be spread if an infected disk is in your hard drive and you attempt to restart. When you start your computer, your machine will always check your drives to see if a disk with boot information is present. If one is, your computer will likely automatically attempt to boot from the disk and not from your drive. If a virus is present, it will often be activated and you will become infected. Always know the origin of any disk you put into your drive.

5. Phishing Schemes. Learning how computer viruses spread is important to keep yourself, and your personal information, safe online. Phishing schemes are one of the chief ways in which people end up with their identity stolen and a computer fill of viruses. A phishing scheme starts when you receive an email from a website claiming to be your bank or credit card company. You are asked to click a link and log in, but the truth is that you’ve just given away all of your personal information. Often times, when you visit these sites, spyware, adware and viruses are automatically installed on your computer (see Rogue Websites, above). Your lender or credit card will often send out a real notice that let’s you know that a phishing scheme is going around. The smartest thing you can do is to simply call your bank or credit card company if you receive an email saying there is a problem with your account instead of blindly following links in your email.

6. Infected Software. One of the great things about the Internet is how many free games and programs there are out there, but these free programs often come at a price. Too many rogue websites intentionally infect their freeware (like Kazaa) with trojan viruses so that you unknowingly infect your computer every time you download a free game or piece of software. The key here is to only download freeware or shareware from a trusted source like CNet that always ensures your safety.

7. Hackers. The Internet today is a much more law abiding place than it was ten years ago. Not only did most people not have antivirus protection and firewalls that could stop incoming attacks, most people didn’t even know what they were. Today, people understand the value of good online protection, but hackers can still pose a problem if you allow your protection software to lapse. The best way to beat hackers is to ensure that you have a firewall and up to date antivirus software.

8. Instant Messaging. It is difficult to find a computer in this day and age that doesn’t have at least one instant messaging service installed on it. Unfortunately, these programs are often targets of hackers who see an easy way to trick people into clicking links that lead them to rogue websites. Common sense can keep you out of trouble, however. Only chat with people you know and never follow links to sites that you don’t recognize. You should easily be able to keep Internet worms, viruses and other bugs at bay.

9. Fake Anti Virus Software. This is one of the most frustrating ways to become infected with a virus or worm. There are dozens of anti virus and anti spyware programs you can download for free on the Internet and a surprising number of them actually do exactly the opposite of what they claim. The product websites make outrageous claims that their product can protect you from a whole range of threats, when, in reality, their product will only make things a thousand times worse. Only download antivirus programs from trusted sites or from websites that you know are completely legit.

10. From Mobile Devices. A recent story in the newspaper should serve as a wake up call for anyone who is getting ready to plug in a mobile device into their computer for the first time. A family purchased a digital picture frame from a local store and when they attempted to install the software that came with it, they inadvertently infected their computer with a virus. There really is no way to stop such an infection from happening, since we all buy peripherals that work with our computer, but we can ensure that we have the tools ready to go if an infection should happen. Keep your anti virus software up to date at all times and you should be able to wrestle control back from any Internet bug.

11. Friends and Relatives. Often times, we are sent viruses through our email from people that we know and trust. The social networking site Facebook has had to battle this very problem when their serves get a bug and automatically send out emails to everyone on the system that are infected. Often times, these emails are extremely generic sounding and come with suspicious attachments, but people often open them anyway since they have come from a friend or from a site they trust, like Facebook. Remember, if you get an attachment with an .exe extension or a .dll, don’t ever open it.

Learning how computer viruses spread is the best way we can put an end to their reign of terror online. It is only with the right knowledge and the best antivirus software that Internet users everywhere can beat online bugs for good.

Upgrading Old vs Buying New Computer

by: Semilore David

The world of IT and computing as come to a point where innovation,new developments,upgrades etc as become the trend. More often than not,most if not all gadgets or equipments only have a lifeline of few months,for them to become old or not good enough.

This as made competition become the in-thing among vendors and this as also affected the pocket or purchasing power of consumers. It as become very common among the consumers of the following items in particular:Computers(Laptop.Desktop,servers and other components),Mobile and Fixed line phones,Motor Vehicles e.t.c

You've come to a point where you need to upgrade to a higher spec of computer but you don't have enough cash to make the change. I have over time used a method to overcome this issue,thereby saving money and getting the higher grade that i want. I will for now limit this to Computers.

The basic components of most systems are: OS,Screen size,Weight,Optical Drive,Memory,Hard disk & Processor. Among all this,the basic ones which determine prices are: Optical Drive,Memory,Hard Disk and Processor.

The catch here is this: If i have a system of about $250 with obviously a lower spec and a new or a higher spec one which goes for $450. what i readily do is to buy (Optical drive,Memory & Hard drive) of a higher spec and install on the old/lower spec system. this normally cost me around $80 - $120,which comes to about $320 - $370,therefore,saving about $80 - $130

This is a simple tactics which could save from hundreds to thousands of dollars on a budget.

A check on the net will get you more than enough information on the above subject.

One of the main considerations on the above mechanism is to know where this components are located and how to fixed them.

If you'd like to send questions to me, please feel free to visit my Website and I'll be happy to answer your queries, or point you in the right direction.

Good luck, and happy computing!

Preventing The Loss Of Valuable Data

by: Johnny Wilkinson

PREVENTING THE LOSS OF VALUABLE DATA

It’s a known fact that computer system data is the livelihood of any organization. No company can continue business in the event of total loss of data. The loss of data may also affect private individuals to a large extent. Imagine taking photographs while on holiday at an international destination costing you thousands of dollars or losing photographs of a wedding that cannot be repeated.

Therefore preventing the loss of your valuable data should become a major priority. As Imperative Technology, we are experts in the field of recovering lost computer data and have been involved in almost all data loss situations. Although after losing your data, we are able to assist you to recover your lost data. But unfortunately it’s not always possible to help all our clients, as there are situations where storage media may be damaged beyond the level of repair or successful recovery. We trust this article will assist you to prevent losing your data in the first place. We all understand by making backups will prevent you from losing data, but there are many key factors and different options to prevent the loss of data.

This document may be distributed freely. All our services are listed at the end of this document.

KEY POINTS

Ensure that your data is duplicated on at least one other device that is not connected to your computer / server that’s been backed up in any way.

By making a backup of your data is not enough, you need to ensure the data that’s been backed up IS WORKING!

Do not trust ANY software that reports a backup has been done successfully. The only way to ensure that data has been backed up effectively is to test the data. This is usually done by Test Restore Procedures.

Use an effective Anti-virus solution.

Connect a UPS (Uninterruptible Power Supply) to all critical computers/servers for protection against lightning and power surges.

Install & configure your computer hardware correctly as described later in this document.

Protect your data from theft by means of Firewall configuration.

Ensure minimum Disaster Recovery Policies & Procedures are in place.

I trust the information in this document will assist you in preventing the loss of data.

Yours truly,

JOHNNY WILKINSON

Data Recovery Specialist

BACKUP SOLUTIONS

----------------

With so many backup solutions to choose from, we’ll highlight some of the problem areas and solutions when using various backup options.

BACKUP SOFTWARE APPLICATIONS

When choosing a backup software application, the following considerations are necessary:

The best solution is to rather have a completely accessible copy of your data, as in the complete file and folder structure with individual files being accessible in relevant software applications. This is without needing to restore your data from single backup files, before using the data. For clarity sake, after a backup, the backup files should be immediately accessible as if you were using the files from your local hard drive.

Although the above solution is not always practical, due to data capacity, automation requirements, time frame of backup completion requirements etc. The risk of using backup software applications that create a single backup file, has to be considered:

A large single compressed backup file may become corrupt resulting in no data accessible. This will require specialist data recovery services to repair/re-corrupt the file. Major Research and Development goes into repairing corrupt files. It is obvious that Data Recovery companies develop recovery processes for well-known industry standard type software applications. Therefore choose an acceptable industry standard type software solution for your backups such as normal Windows backup or Veritas Backup Exec etc. where scalable network backup solutions are required. If you choose a proprietary backup solution not commonly known in the industry, chances are no Data Recovery companies have developed recovery and file repair processes for such an application, resulting in huge data recovery costs.

The same software package will be necessary to restore the data, this aspect is sometimes overseen when archiving data, without realizing that software becomes outdated and might not be available at the time a data restore is required. We recommend keeping a copy of all backup software safeguarded when a restore of archived data may be required.

DVD/CD BACKUPS

Burning files to DVD or CD may be a risk, provided that each and every file is tested afterwards by opening the files from the DVD/CD with the relevant software applications. Although this seems to be a tedious task, CD miss-burns is a reality that occurs very often. We recommend the following when storing data on DVD/CD:

Compress the files using a compression utility such as Winzip and burn the ZIP file to CD; the following advantages will be applicable:

Once the ZIP file is written to CD, test the file from CD as if you need to extract the file. If the ZIP file displays the content of compressed files, all files will automatically be accessible.

The CD File System has many limitations such as; long file names, depth of directory path etc. By burning a single ZIP file, all limitations will be ignored.

Time, capacity and number of CD’s, will also be advantageous.

Using DVD/CD’s as an archiving solution is not recommended as the media only lasts for a number of years depending on manufacturer etc. The most effective solution for archiving data is explained under “Archiving Data”.

MEMORY STICKS / FLASH DRIVES

Please note, this storage device was designed mostly for transporting data from one computer to another, using it as a mobile device. A USB memory stick should not be used for data backups and is not regarded as a reliable storage device. Ensure after using this device to safely unplug/remove the device prior to disconnecting the device. (Usually an icon with a green arrow bottom right on your screen)

It’s also recommended not to store files on a memory stick by means of saving it to memory stick directly from within a software application. Rather save files on your local disk and afterwards copy the files to the device using Windows Explorer etc.

EXTERNAL DRIVES

External drives use different interfaces of connectivity such as USB, Firewire, SATA, ESATA etc. USB is the slowest of them all. Although all computers have a standard USB interface, to use most of the other interfaces, an interface card is required for connectivity. External drives are devices with standard desktop and notebook computer drives within the external casing. These drives are acceptable to use for data backups but should only be used as an additional copy of your data.

In the event of electronic failure of the external case, there is a chance that the internal drive might be in perfect working order. This may be tested by removing the internal drive from the case, connecting the drive to a standard desktop computer, as a secondary drive. Please note by removing the drive from the case might affect your warrantee, but as we know the cost of the external device is hardly a comparison to the value of the data.

When using these drives for backup purposes, it is recommended not to use a proprietary software application that is shipped with some of the external drives. Rather use standard Windows backup if that is your Operating System of choice. Even better, create backup folder names by date and manually copy required backup files as separate files & folders to the disk. Although much discipline is required for backups if no automated processes are in place. By having readily accessible files as a backup is a far smaller risk than compressed single backup files.

NETWORK DATA BACKUP SOLUTIONS

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Use well-known Industry standard Backup Solutions only. When using a network backup solution to backup multiple servers, a fully automated solution is a critical requirement. Network backup software and hardware depends on very specific requirements. It is necessary to employ the services of a company that specialize in Backup Solutions to suit specific needs as all organizations have different requirements.

When choosing a reliable Software Backup Solution for a Network, the following components and considerations are necessary:

Planning regarding capacity of data vs. capacity of Backup Media / hardware platform

Implementation of suitable network backup software which includes the following backup agents:

Ensure to implement various agents to backup multiple Operating systems in a cross-platform network environment.

SQL Agent – To backup SQL Databases

MS Exchange Agent – To backup all e-mail configurations

Open Files Agent – To backup files that are open while accessed by network users

Accelerator Agent – While doing backups, it’s not recommended to run backups while the servers are being accessed by network users because of utilization of the backup process, which puts an additional load on the server. When backups cannot be completed overnight, an accelerator agent may be added to speed up the process.

Autoloader Agent – Used when more than one backup tape is required during a single backup process.

Disaster Recovery Agent – Various commercial network backup software solutions offer additional components for disaster recovery, these agents allow the booting from diskette to restore directly from backup media without the need to install and configure Operating systems and backup software. This reduces down time.

ARCHIVING DATA

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Using DVD/CD’s, as an archiving solution is not recommended as the media only lasts for a number of years depending on manufacturer etc. The most effective solution for archiving data is to store data on a normal desktop type hard drive, preferably multiple copies. Data on these hard drives should be stored in a readily accessible format with separate file and folder structures, in uncompressed format and should be kept in a fire-proof strong room. Off-site storage of data is also recommended. A copy of every software application used to create all data including all serial numbers, access codes to operate the software should be stored on the same disk. This is in the event where software programs become outdated and are no longer in use, at the time where access to old data may be required.

In the event of loose separate hard drives, data should not be spanned across disks where more than one disk is required to restore even a single file.

When using backup tapes for archiving, only tapes with full backups should be considered. Incremental backups of data spanned across multiple tapes are a risk, as all tapes in the backup set are required to do a full restore. Rather store data in chunks as a full backup on a tape-by-tape basis. With damage to one of the tapes, only a partial data loss will be applicable.

The above only applies to environments of small data capacity requirements. There are many scalable Data Archiving Architectures available where large amounts of data archiving are required. Companies that specialize in off-site storage and business continuity will assist you with these requirements.

Example Requirements of most Government Regulations

Records must be stored in their original form without risk of alteration or deletion.

Records must be accurate and complete from the time they are created.

Records should be easily retrievable.

Disaster recovery plans should be in place, such as storing duplicate records off-site.