Jumat, 20 Maret 2009

Computer Repair Services and Market Segments

by: Joshua Feinberg

Computer repair services are critical to the industry. As a computer repair services provider, knowing your market segments can help you find customers that need your make this job even easier.

Determining Market Segments

When you are determining market segments, you should think about three factors. Answering three “w” questions - “Who?” “What?” and “Why?” - will allow you to concentrate on clients that are in most need of computer repair services. Creative approaches to marketing and sales will give you a much more targeted customer base.

Who Needs Services?

You can learn more about who the customer you're looking for is by thinking about geography, lifestyle and personality. The customer might live in a rural area or in a strong community. What is the customer's lifestyle? Find out what his hobbies, social activities, television viewing habits and other interests are. Lastly, what is his personality? If you understand a customer's habits, you can custom fit computer repair services to his needs.

What Kind Of Services?

If you offer computer repair services, think about pricing, delivery, packaging and features you will offer. Then help fit these with the needs of each market segment. Some segments might want a very cost effective repair service, while some might rather pay extra for additional features and benefits. If you know what each client needs, you will be able to deliver the best services.

Why Do They Need Services?

Computer repair services are most needed by those that lack knowledge of technology. Occasionally, however, clients might have computer knowledge but lack the time to deal with them personally. You should know what is causing each segment to seek your assistance so you can best satisfy specific needs.

Learning more about your market segments should be the primary focus when you are deciding how to offer computer repair services. Becoming intimately familiar with who the customer is, what services he needs and why he needs them will create a satisfied customer and good business.

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About The Author
Joshua Feinberg helps independent PC Support professionals get more steady, high-paying PC support clients. Learn how you can get more monthly recurring PC Support revenue with Joshua's free training recording now at http://www.PCSupportTips.com.

Selasa, 17 Maret 2009

Virus Alertness Tricks

by: Andrew Corner

When talking about computer virus protection, anti-virus software, and firewalls, it is important to stress that no virus protection system is foolproof. Even top security computer systems have been infiltrated time and again by hackers and computer criminals simply by programming a virus. Files have been deleted, accounts and identities have been stolen, and confidential files have been accessed by these hackers. This is not to say that anti-virus softwares are useless, but to point out that these programs work and perform better with the users' assistance.

Computer viruses are programs that reproduce themselves and infect files and disks. They are spread and transmitted whenever files, disks, or programs are exchanged. Email attachments from known people, like your friends, professors, colleagues, or even your boss, can be virus-laden. The senders themselves may not even be aware that they're sending you a virus. Computer virus protection, anti-virus software, and firewalls are developed to help you identify the viruses, the infected part of your system, and the process by which the virus can be contained. But as pointed out before, they need your assistance. New programs are developed regularly, and aside from these, there are also new technologies put in use. With the improvements in technology, it is naive and erroneous to assume that viruses remain as they are. They are constantly changing, becoming more sophisticated and harder to detect. Most advanced viruses aren't detected until they have brought down and controlled entire systems. Hence, the first trick of virus protection is to subscribe to a reputable anti-virus software. Free software can detect and quarantine simple worms and viruses, but they would be hard-pressed to detect the more sophisticated kinds. Subscription requires minimal fees compared to the degree of protection your computer receives. This is especially advisable to companies and large businesses where several computers are joined in a network. Computers for home use and ones that aren't used for storing sensitive data can do just fine with free downloadable software.

Subscription automatically causes your computer virus protection, anti-virus software, and firewall security to update whenever it is possible. This is an advantage because you can keep up with the rapid sophistication of new viruses. The more updated your software is, the more efficient it is in catching the virus. Free software must be updated or replaced with new versions regularly. It is best to update your software whenever your software site alerts you of newer versions. Aside from these tricks, doing virus scans on files, disks, software disks, programs, and other applications must be second nature to you before opening or downloading. Keep back-up files of the data and files in your computer in case a virus caused them to be deleted. Regular rebooting and "clean up" of your system also minimize susceptibility to viruses. Computer virus protection and anti-virus softwares optimize their performance with your help.

Laptop Accessories In A Bag

by: Andrew Corner

Laptops, notebooks, and portable computers increase our working mobility. They allow us to work outside the office, at home, and ultimately, anywhere. However, for added and enhanced features, laptops often need accessories. But not just any accessory, these accessories must be portable and most of all, compatible to our laptops. This is why it is often a problem to find suitable laptop accessories even with the different brands and types available in the market. But this won't be a problem with the new accessory bundles.

These bundles are available and can be purchased with your laptop or you can choose to buy them as added items. These accessory bundles give laptop users much advantage. First, laptop accessories included in the bundle are carefully chosen from top brands and leading makers of laptop accessories. This means that you get top quality accessories without having to scour different shops. Second, the bundles are relatively cheaper compared to the total price of the accessories if you buy them individually. You get to save more money without sacrificing quality. Third, these accessories are guaranteed compatible with your laptops especially if you buy them together. These means that purchasing errors are minimized and that you avoid wasting unused, incompatible accessories. Despite this, there is no need to worry about incompatibility even if you buy your bundle separately from your laptop. Specialized bundles are sold to suit different laptops. The makers of these accessories understand that their products might not suit the system of other laptops, hence the creation of the special bundles. Accessory shops usually sell these bundles according to customer specifications (Apple accessories for Apple users). Other special bundles are sold to enhance specific features of your laptop. Entertainment bundles usually includes accessories to make your laptop like a virtual television or theater while security bundles include software protection accessories.

In addition, these accessory bundles extend the warranty of laptop accessories. If an individual accessory is sold, it usually has a warranty of a year, but if bought within a bundle, the warranty period increases for up to three years. Accessory bundles are usually sold with promos or added free items. Mice, docking stations, and even laptop cases or bags are usually included in these bundles for free or at least a very minimal price. Manuals and handbooks are also included in the bundles to give you and new users instructions how these accessories work together for efficient laptop function. In effect, you get quality products that boost your laptop's efficiency without exerting extra effort while saving a significant amount of money.

Computer Memory – A Vital Part of a PC

by: Paul MacIver

Any device that holds data for a computer for a short period of time is called computer memory. If you have spent even just a little time with any computer, you will hear about RAM, Hard Disks, or CD's and DVD's. All these are means to store the information from a computer. The capacity and speed of storage varies much in these kinds of memory.

The Central Processing Unit of a computer is connected to the main memory. This main memory component is useful in storing the data and programs that are currently being run in the CPU. In modern computers the random access memory (RAM), a solid-state memory, is attached to the CPU using a memory bus. A memory bus is also called an address bus.

In addition to RAM, there may be a cache memory also, which contains small chunks of information that is to be used by the CPU soon. The idea is to reduce the fetching time, and thereby speed up the working of the CPU. Cache memory increases the throughput of the CPU, affecting the performance of the computer. In general, the RAM is the most important part of computer memory. RAM is made from integrated semiconductor chips.

RAM and Other Types of Memory:

The primary characteristic that separates RAM from other types of memory is the fact that any memory location RAM can be accessed at almost the same speed in a random manner. This is vastly different from the accessing approach used in other devices like the sequential one, used in tapes etc. Some RAM chips are volatile, meaning that as soon as the power supply is switched off to these chips, they lose all the data.

Some computers use a shadow RAM as well, which copies data present in ROM to make data availability faster, thereby helping increase the computer's speed and efficiency.

Cost:

In earlier times, the cost of computer hardware was enormous, so whenever an upgrade was required, it was much cheaper to buy the parts and do an upgrade rather than to buy a new computer. This has changed. Now the cost of hardware has gone down, and it is easier to replace the whole computer than to buy a few parts.

This fall in prices is applicable to the desktop computers used by simple homeowners only. Replacing servers and high-end computers is still very expensive, so in the case where any new function or capacity expansion is required, it is easier and cheaper to replace parts such as computer memory.

RAM Configurations:

RAM chips are available in various configurations ranging from 128 MB to 1 GB for laptops and desktops. For normal usage, this much RAM is enough. If you wish to play many games, watch movies, or work on graphics, then you will need to have more RAM as all these applications are memory hungry. In such cases, buying a new system altogether is not a very logical solution. All the computers and laptops come with internal expansion slots that can be used to expand the memory.

An optimal amount of computer memory is essential, as unlike earlier times, our memory needs have grown. Normally, we have an email client, messenger, and music already running when we sit down to work on our computers. All of these have taken their share of memory already, leaving little behind for the application we want to launch for our work. These days 512 MB RAM is the recommended norm.

Computer Firewall - Your Vital Defense Against A Virtual Attack

by: Steph Winston

If you’ve got some private info in your PC in any way and you connect to the Internet, then it is really very essential for you to think about the advantages of a PC firewall. A lot of people bolt their houses, bolt their cars, remain alert and lookout for their kids, and even then leave the private info, bank account, and different types of other info open to the elements and in danger by the use of their personal computers.

A cyber space assailment can be equally distressing emotionally and financially just like somebody making an unlawful entry into your house. They are permitted entry to confidential information which you might have shared off the record with offline friends or also online friends with whom you keep in touch with online, they will know the passwords for banking and financial accounts, they will be familiar with the place from where you obtain your coffee; they will be able to find out the place where your kids go to school. The info we keep in our personal computer is astounding with respect to personal safety nightmares and even then a lot of people make no effort to protect this info from snooping eyes by putting in an uncomplicated computer firewall.

A wonderful feature is that you can also come across computer firewalls that are free of charge obtainable online if you have an idea as to where to come across it. I very much advise spending money for a computer firewall even though if you possess modest understanding of the internal mechanisms of your computer. If you are going to protect your family’s secrets you might as well put in an extremely good quality program with regular updates with the purpose of doing so.

A computer firewall is not only a good thing to keep in your computer; it is also a very important defensive structure for your family and you. Bear this in your mind when selecting the finest computer firewall for yourself. Keep in mind that you would like to acquire a service, which will make updates available and carry on with the developing technology, which might just cause damage to your PC or pilfer your private information.

Your Firewall: How Does It Work?

by: Lawrence Heller

The term firewall may not be new to you, but if asked why you need it and exactly how it works, very few of us will be able to provide an accurate answer. A firewall protects your computer and the files you are working on from unwanted users and programs, while you are logged on to the Internet.

Unprotected files may be attacked by hackers who, with the use of harmful codes and programs, gains access to your personal information and may go as far as stealing your identity and using your credit card information for his/her personal interest. So, what exactly does a firewall do?

A firewall brings an end to theft and also hinders potentially harmful programs from infecting other files. This explains the name of such a program too. Its work is akin to that of a firewall that checks the spread of fire from one area to the other.

A firewall makes a hacker’s invasion into your computer system futile because the latter can never access your passwords or your credit card information. The firewall software installed in your computer permits only useful data but bars all seemingly harmful data from accessing your system.

Good or safe data is what you get when you are visiting web sites and downloading photos or data files. Harmful data, on the other hand, is anything that keeps a close watch on what you do on the Internet without your knowledge. A typical example is the hacker program. Such programs are blocked by the firewall quite effectively.

With the enabling of computer firewall protection, anything that enters and leaves your computer is regulated. This is one way of preventing spyware and adware from attacking your computer network. Also, deadly programs on the Internet can be left out with the use of firewalls.

Laymen often believe that the anti-virus software installed in their computer allows protection against hackers too. The anti-virus should always be updated to check the presence of viruses but it hardly shields your computer against attacks by hackers.

No matter what type of connection you have, be it dial-up, cable, broadband or DSL, your computer is at risk every time you connect to the Internet. Hackers are always on the lookout to harm you and steal your identity.

A firewall protection is probably the most effective way to keep your personal information and identity away from the dirty hands of hackers.

I hope this article has given you a preliminary but a fair idea of what firewall protection is all about. Since you are in the know now, it will make you a more informed and educated Internet user.

Keeping Your Computer Safe With A Personal Firewall

by: Michael Granger

There have not been any moments in time in the account of the computer system that anti-virus software and firewalls have been in demand and more necessary. In the present day, personal computer protection is not just endangered by worms and viruses, but in addition by spy-ware – those terribly irritating programs which are unlawfully downloaded into your PC from the Internet. Firewalls, have been a predominant factor in the commercial world for a long time for defending huge, costly internal intranets or else other networks, has nowadays come onto its own like a means for computer system owners too. Your personal computer is at the same time as vulnerable – if not further so – to online harassments, hence why is it not supposed to be protected?

What’s a firewall, in any case?

For those of the people who might not be that much familiar with the personal computer security language like a few, we present here a rather easy explanation. A firewall is an assortment of security software that acts to obstruct users who are not permitted, from getting an access to a certain PC network (or a solo PC). A large number of firewalls in addition comprehensively monitors and reports the data transmits within the set of connections and the outer Internet environment. As a result, they are fairly successful in maintaining your PC or network protected, permitting you to make use of the Internet with no high security threat.

Personal Firewalls by Sygate

There are a small number of greatly acclaimed firewall suppliers out there, and Sygate is undoubtedly one amongst them. Here we go through a few of the aspects of Sygate line firewalls, with the intention that you might select the most excellent firewall for your server or computer.

Sygate at present provides 2 chief personal firewalls: SPF - the Sygate Personal Firewall and SPFP - the Sygate Personal Firewall Plus. The main differentiation between the 2 is the highly developed features that you will just come across in the SPFP. In the Plus adaptation you will obtain VPN support, IDS - intrusion detection system, anti mac, and, active response anti IP spoofing. Both adaptations of the program are available with the items, which every personal computer user ought to actually make certain that they have: the chief "application" firewall, security policy customization, attacker tracing system, and intrusion alarm system. Bearing in mind that the SPF can basically be downloaded free of charge, and comprises of the items you actually require, this is the program we suggest for home personal computer users.

Personal Firewalls by Norton

Sygate’s nearest contention in the field of personal firewalls is Norton. Anti virus programs by Norton are a lot famous, and have mainly carried the trade name over the previous decade. A few of the efficient aspects of this software consist of the Norton Privacy Control (it prevents info from being transmitted without your awareness through MS Office attachment, instant messages, email, and different forms on the Internet, for instance those you fill the credit card numbers in), and intrusion prevention system, which automatically obstructs doubtful inward bound traffic (from intruders, and the like).